Privacy Policy

Last Updated: June 11, 2025

At Shine LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you book a cleaning service, request a quote, or contact us, we may collect your name, email address, phone number, billing address, and property details (e.g., square footage).

• Usage Data: We collect information about how you interact with our website, such as pages visited, time spent, and IP address, using cookies and similar technologies.

• Payment Information: For payment processing, we collect credit card details or other payment information, which is securely handled by our trusted third-party payment processors.

2. How We Use Your Information

We use your information to:

• Provide and manage cleaning services, including scheduling and invoicing.

• Respond to inquiries, provide quotes, and offer customer support.

• Improve our website and services by analyzing usage data.

• Send promotional emails or updates about our services (you can opt out at any time).

• Comply with legal obligations and protect against fraudulent activities.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors, such as payment processors or scheduling software providers, who assist in delivering our services.

• Legal Requirements: If required by law, we may disclose your information to comply with legal processes or protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Essential cookies are required for website functionality, while optional cookies support analytics and marketing.

5. Data Security

We implement industry-standard security measures, such as encryption and secure servers, to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Request information about how your data is used or shared.

To exercise these rights, contact us at shineellc@shineellc.co.

7. Third-Party Links

Our website may contain links to third-party sites, such as payment processors or social media platforms. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Shine LLC
Email: shineellc@shineellc.co
Phone: (941)400-8583